FAQ
Answers, kept simple
Everything you need to know — from photos and revisions to delivery and support.
Orders & artwork
How does PetifyArt work?
Choose a style, upload a photo, and our artists transform it into premium artwork designed for print.
What kind of photo should I upload?
A clear photo with visible eyes, natural light, and minimal blur works best. Phone photos are perfect.
Can I request changes to the artwork?
Yes. Small adjustments are always possible. If a larger change is needed, we’ll guide you to the best option.
Shipping & delivery
Do you ship worldwide?
Yes, we ship worldwide. Delivery time depends on your location and production time.
How long does delivery take?
Production usually takes a few business days. Shipping times vary by country.
Support & policies
What if I’m not happy with my order?
Contact our support team and we’ll help you find a solution as quickly as possible.
How can I contact support?
You can reach us via the contact page or email — we usually reply within 24 hours.